Customer Service Representative - State Farm Agent Team Member
Full Time • West Jordan, UT
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? Do you want a career doing meaningful work positively impacting people’s lives? If you answered yes to these questions, a career with our State Farm independent contractor agent may be perfect for you!
About the Role
As a Customer Service Representative, you will be the face of our brand, responsible for quickly and accurately resolving customer inquiries, anticipating their needs, coordinating with other agency team members, deepening relationships and supporting our clients. In this dynamic role, you will leverage your exceptional service skills, product knowledge, and resource advocacy to deliver effortless experiences that exceed our clients' expectations. We offer a fun, fast-paced, target-driven environment perfect for those with a genuine passion for helping others.
Key Responsibilities
● Create an effortless service experience using a customer-focused, needs-based review process to quickly and accurately solve their problem on the first call.
● Establish and maintain deep customer relationships, educate about insurance options and follow-up as needed.
● Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Required Qualifications
● Excellent communication skills (written, verbal, and listening)
● Strong people and customer service orientation
● Detail-oriented mindset
● Proactive problem-solving abilities
● Computer proficiency
● Team-oriented work style
● Ability to multitask effectively
● Self-reliant and resourceful attitude
● High learning agility
● Ability to communicate complex information clearly and effectively
● Strong sense of accountability and integrity
Preferred Qualifications
● Prior insurance industry or State Farm experience a plus
● Will assist a highly motivated individual secure Property & Casualty and Life/Health License licenses
What Sets a Successful Candidate Apart
We value team members who:
● Demonstrate consistent hard work and initiative
● Show commitment to continuous improvement
● Have a proven track record of going above and beyond
● Thrive in a supportive, team-oriented culture
Benefits Package
● Hourly pay plus commission & bonus
● Retirement plan
● Health, Dental, Vision benefits
● Paid time Off (vacation and personal/sick days)
● Growth potential and advancement opportunities within the agency
● License reimbursement
Additional Information
This position is with a State Farm independent contractor agent who exclusively markets State Farm Insurance and financial service products.
Interested candidates who are motivated to succeed, can see themselves in this role, meet the qualifications and are excited about joining our dynamic team are encouraged to apply.
Compensation: $40,000 to $65,000 per year
Compensation: $40,000.00 - $65,000.00 per year
Ready to Launch Your Career?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then Dean Rubsamen - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none